I don't usually do this kind of stuff but a rash of emails has convinced me to share the following:
On 9/11 we had the oil changed on our 2002 Xterra, 19 days later the engine seized due to LACK OF OIL. $900 worth of diagnostic tests at the Nissan dealer and and independent 3rd party investigator agree - the ONLY thing wrong with the car was that there was no oil in it.
Jiffy Lube is refusing to pay for the damages - upwards of $8k since we need an entire new engine. I mean come on! Forgetting to put oil in?! Isn't that like IHOP forgetting to put a pancake on your plate?! Unfortunately for them, they messed with the wrong people this time...
So it's time - we are going to take them to the mattresses.. If they thought they could get away with this, they screwed the wrong people - without lube.. (haha) Never underestimate the power of a Web2.0 junkie couple! ;-)
Please pass this onto everyone you know! BOYCOTT the cheap and easy lube!! Stay FAR away from the Encinitas Jiffy Lube:
221 N El Camino Real
Encinitas, CA 92024
And BOYCOTT any Jiffy Lube owned by Heartland Automotive Services, Inc.
America's largest franchisee of Jiffy Lubes
11308 Davenport Street
Omaha, NE 68154
We are actively seeking others with stories about how they were screwed by Jiffy Lube. We are also looking for a lawyer to help us fight this corporate RIP OFF and make Jiffy Lube stand behind their work and their advertised service warranty.
Jiffy Lube Sucks blog post.
Consumer Affairs alert about the damage allegations.
Facebook page dedicated to boycotting the Encinitas Jiffy Lube.